Sometimes, you may encounter a situation where your Arlo cameras detect activities but fail to record them, leaving you with no updates in the library and recorded clips. There are a few reasons why this might be happening, and fortunately, there are troubleshooting steps you can take to address the issue.
One common reason for Arlo cameras not recording is the expiration of the 90-day trial package. New models of Arlo cameras typically come with a 90-day trial period, during which recording is enabled. However, once the trial period ends, the cameras will cease recording. To ensure uninterrupted recording, it is crucial to activate a monthly subscription after the trial period expires.
Another factor that can prevent your Arlo cameras from recording is the disarmed mode. It's important to keep your cameras in the armed mode, as disarming them will prevent any recording from taking place. Make sure to check the mode settings and switch to armed mode if necessary.
If the above steps don't resolve the problem, there are a few additional troubleshooting options you can try. Firstly, check the camera sensitivity settings. Adjusting the sensitivity level may help capture the desired activities and ensure recordings are triggered appropriately.
If you're still facing problem of Arlo camera not recording, don't hesitate to reach out to our dedicated Arlo experts at +1-888-840-0059 We will provide you with a step-by-step guide and troubleshoot all Arlo-related problems, including issues with the system not recording or difficulties with account setup and login.
In conclusion, if your Arlo camera is not recording, ensure that you have an active subscription after the trial period, keep the cameras in armed mode, check the camera sensitivity settings, verify the camera's online status, and consider performing a factory reset if necessary. By following these troubleshooting steps, you should be able to resolve the issue and enjoy uninterrupted recording with your Arlo cameras.